What do we do with your information?
When you book a trip through our website, we collect and securely store the personal information you give us such as your name, address, email address, and pertinent medical information.
With your permission, we may send you emails about new trips, trip reminders and other Active Odysseys news.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card or register for a trip, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
You may withdraw your consent for us to contact you or use your information at any time by emailing us at team@activeodysseys.com.
Disclosure
We may disclose your personal information if we are required by law to do so.
Third party services
Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
This includes SquareSpace, who host our website. They provide us with the online e-commerce platform that allows us to market our services to you. You can read their Privacy Policy here.
All payments are processed through HoneyBook. If you choose to pay for your purchase through our website, then Honeybook stores your credit card data. You can read their Privacy Policy here.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Cookies
Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the services. We use cookies for the following purposes:
Authentication, Personalization And Security - Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.
Performance And Analytics - Cookies help us analyze how the site is being accessed and used. For example, we use cookies to determine our site's performance, such as page views, conversion rates, device information and referral sites. No personal identifying information is collected.
Third Parties - Third Party Services may use cookies to help you sign into their services from our Services. We also may use third party cookies, such as Google Analytics, to assist with analyzing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.
Ads - We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third-party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Active Odysseys ads. For example, if you visit our site and also use a social media platform, you may see an Active Odysseys ad in your social media newsfeed or timeline.
You can set your browser to not accept cookies, but this may limit your ability to use the full site functionality.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please email us at team@activeodysseys.com.